Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners
PSPWPR403A Mapping and Delivery Guide
Support the provision of workplace relations information
Version 1.0
Issue Date: May 2024
Qualification | - |
Unit of Competency | PSPWPR403A - Support the provision of workplace relations information |
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Description | This unit covers the ability to ensure that the provision of workplace relations information is current, relevant and effectively communicated. It includes researching and maintaining up-to-date knowledge of workplace relations matters; seeking and implementing continuous improvement in personal response capability; producing and reviewing system records and reports; and contributing to team discussions on process improvement. No licensing, legislative, regulatory or certification requirements apply to this unit at the time of endorsement. | ||
Employability Skills | This unit contains employability skills. | ||
Learning Outcomes and Application | In practice, people supporting the provision of workplace relations information may be working:as first line response staff in an advisory body, providing general advice and information to external clients, such as employees, employers, human resources staff and union membersin the human resources division of an organisation, providing advice in response to internal queries | ||
Duration and Setting | X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting. |
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Prerequisites/co-requisites | Not applicable. | ||
Competency Field | Workplace Relations. |
Development and validation strategy and guide for assessors and learners | Student Learning Resources | Handouts Activities |
Slides PPT |
Assessment 1 | Assessment 2 | Assessment 3 | Assessment 4 | |
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Elements of Competency | Performance Criteria | |||||||
Element: Develop workplace relations knowledge |
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Element: Develop enquiry response capability |
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Element: Interpret and communicate workplace relations information |
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Element: Produce and monitor required records and reports |
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Element: Contribute to improvements in information provision |
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